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The issue was marked as resolved following the player’s confirmation of receiving the winnings. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication.
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Each casino’s Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels. As far as we are aware, no relevant casino blacklists mention Caspero Casino. Our process for establishing a casino’s Safety Index involves a detailed methodology that considers the variables we’ve collected and analyzed during our review. Continue reading our Caspero Casino review and learn more about this casino in order to determine whether or not it’s the right one for you. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues.
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Know Your Customer (KYC) is definitely a vital phase of the registration system for any type of casino site that takes player protection as adamantly as Caspero Casino. This signals that you’ll need to opt for a different means of payment that the real money casino accepts. Check additional terms and conditions on the casino’s site prior to redeeming the slots bonus. To summarize, Caspero Casino represents a model of responsible gaming through its dedication to player welfare and innovative resources. For added assistance, Caspero has established alliances with local organizations to cultivate a network of assistance, nurturing a sense of belonging among its players. The casino provides entry to professional advisory services for those dealing with gambling-related problems, ensuring individuals receive the support they need.
Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint.
- The “Responsible Gambling” page will help you learn more tips for safe online gaming.
- The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response.
- The turnover requirements are 35x the bonus and deposit sum.
- We independently conduct the industry’s most strict tests on casinos, bonuses, banking methods, and withdrawals to provide reliable insights.
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He noted that no account verification had been requested despite using a welcome bonus. Caspero Casino has an average customer support, judging by the results of our testing. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Caspero Casino, managing your account, withdrawals, or other matters. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. The table below shows the casino’s win and withdrawal limitations. Caspero Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
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